Shipping Information

1. Order Processing Times

Orders are processed within 1-3 business days of receiving cleared payment. During busy periods, such as sales or holidays, processing times may be slightly longer. You will receive an email notification once your order has been shipped.

2. Shipping Methods and Costs

LullaBi Bags offers several shipping methods to ensure your order arrives safely, promptly and according to your needs:

  • Standard Home Delivery: Estimated delivery within 2-4 business days from time of shipment.
  • Standard International Shipping: Estimated delivery within 4-9 business days from time of shipment.

Shipping costs vary based on the method chosen and the destination of the order. Cost details will be displayed at checkout.

3. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing your order tracking number. You can use this number to track your order. independently the status of your shipment directly on the courier's website.

4. Delivery Delays and Problems

If you experience significant delays or problems with your delivery, please contact us immediately at assistenza@lullabibags.com . We will do our best to resolve any issues with the courier. It is important to underline that LullaBi Bags is in no way responsible for any delays caused by adverse weather conditions, industrial action or other circumstances beyond our control and entirely attributable to the courier.

5. Lost or Damaged Packages

In case of lost or damaged package in transit, please contact us within 7 days of the estimated delivery date. We will promptly send a request to the carrier to start an investigation and proceed to carry out the necessary checks, providing you with our assistance.

6. Changes to Shipping Address

Once an order has been processed and shipped, we are no longer able to change the shipping address. You can independently and promptly change the delivery address once you have received the tracking email from the courier. However, please carefully check the delivery address before completing the purchase to avoid any problems.