Terms and Conditions
General Conditions of Sale
These General Conditions of Sale apply to all sales of LullaBi Bags products concluded remotely through the website lullabibags.com .
1. Acceptance of the Conditions of Sale
Before completing the remote purchase procedure, the Customer is required to carefully read these general conditions of sale. Sending an order via the lullabibags.com website implies full knowledge and unconditional acceptance of these general conditions of sale. By proceeding with the order, the Customer agrees to comply with the conditions described here and declares to have read all the information provided, including the Shipping Information and the Returns and Refunds Information .
2. Validity and Modifications of the Conditions
These general conditions of sale are valid and applicable as long as they are accessible on the lullabibags.com website. Any modification or elimination of these conditions from the website implies their automatic inapplicability to purchases made subsequently. The Customer is invited to periodically consult the general conditions to verify any updates.
3. Payment Methods
Payment for purchases made on lullabibags.com can be completed via:
- Credit or debit card (Visa, Mastercard, Maestro)
- PayPal
- Bank transfer
The Customer's credit card will be charged when the order is prepared for shipping. The Customer confirms that he/she is the owner of the card used and provides the required details for payment securely through the site. In case of problems with the charge, the order will be automatically canceled.
4. Right of Withdrawal and Returns Policy
The Customer has the right to cancel the purchase or exercise the right of withdrawal within 14 days from the date of receipt of the product. To exercise this right, the Customer is invited to consult the page dedicated to returns on our site, where he will find all the necessary instructions. If the right of withdrawal is exercised correctly, LullaBi Bags will refund the entire amount paid, except for shipping and return costs which cannot be refunded in any way, within a reasonable time, and in any case no later than 14 days from receipt of the returned product.
5. Limitations of Liability
LullaBi Bags is not responsible for any delays or errors in delivery attributable to the courier or to causes of force majeure. In the event of defective or damaged products, the Customer has the right to request the replacement of the product or a refund, following the procedures indicated on the returns page.
6. Right to Cancel Orders
LullaBi Bags reserves the right to cancel, at its discretion, any order in the following cases, without any liability towards the Customer:
- Lack of availability of products in stock. In this case, the Customer will be informed promptly and any payment made will be refunded in full;
- Payment refused or failed;
- Suspicion of fraudulent activity or unauthorized use of payment methods;
- Technical or pricing errors on the website relating to the products ordered;
- Force majeure events that prevent the execution of the order;
- Any other reason that LullaBi Bags deems justified to protect its business interests.
In all the cases mentioned above, LullaBi Bags will communicate the cancellation via email, explaining the reasons, and will refund any sums already paid by the Customer, according to the methods and times indicated in the General Conditions of Sale.
7. Protection of Personal Data
All prices indicated on the lullabibags.com website are expressed in Euros and include the applicable VAT. However, prices do not include any taxes, customs duties or other charges applicable in the country of destination, which remain the responsibility of the Customer.
LullaBi Bags reserves the right to change product prices at any time, without notice. However, any price changes will not apply to orders already forwarded and confirmed by the Customer.
8. Protection of Personal Data
LullaBi Bags complies with the current legislation on the protection of personal data (GDPR). The data provided by the Customer during the purchase process will be processed in compliance with our Privacy Policy.